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Products & Services
| Barb Meng |
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My family and I relocated to the Klamath Basin in 2002. Coming from the electronic industry, I needed to find something relevant that would capitalize on my experience giving customers the service that they deserve. After working for a competing cellular company for three years I had established many relationships and rapport with people in the Klamath Basin Community. After working for compani...
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| Steve Meng |
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I have worked with Cellular Solutions off and on since the opening of our Downtown store in May of 2006. After graduating from Klamath Union High School in 2006 I joined the Air National Guard, which has enabled me to learn more in the technical field of computers. My field of training is Communications Operator.
I have always enjoyed the technical aspect of current technology and communicatio...
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| Daniel Hart |
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I have been a resident of Klamath Falls for 10 years. I am a 2003 graduate of Henley High School, and I married my high school sweetheart, Christi.
In October of 2006, I joined Cellular Solutions as a sales associate. Approaching three years with the Company, I have thoroughly enjoyed the opportunity to visit and service many wonderful customers. In addition to coaching and training the sales ...
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| Drake Evinger |
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I have been working at Cellular Solutions as a cellular consultant since the summer of 2007 and have enjoyed every moment of it. I have grown professionally in many ways during my time here. I have learned what it means to provide truly outstanding customer service and most of all what it means to be part of a team.
My specialty is Smartphones such as Blackberry and Windows Mobile Devices, and...
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| Nicole Melton |
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My name is Nichole Marie Melton. I was born and raised locally in the Klamath Basin and recently graduated with the class of 2008 at Mazama High School. My hobbies include snowboarding, swimming, photography, and skating. I love the out-doors and camping is a must in the summer!
I have been working with US Cellular/Cellular Solutions since November of 2008. The best part about this job is that...
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| Brian Heaton |
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I graduated from Klamath Union High School in 2007 and am currently pursing my Business Degree at Oregon Tech. I’ve been at Cellular Solutions since , and love working with customers.
In the past I’ve been an Assistant X-Ray Tech at Sky Lakes Medical Center and a Bank Teller with Sterling Savings Bank. My prior positions helped me to learn the customer service and professional skills key to wo...
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| Lindsey Lyman |
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I have lived in Klamath Falls for thirteen years and graduated from Triad High School in 2007. Since graduating, I have worked for Integral Youth Services in the Summer Lunch Program, at Triad in daycare for the teachers, and as a nanny.
I have been with Cellular Solutions since September 2008 and work primarily on the sales floor and am responsible for purchasing the accessories for the store...
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| Jennifer Bruzda |
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I am originally from Bend, Oregon, and came to Klamath Falls 11 years ago with my parents. I graduated as Valedictorian from Triad High School in 2009, and am currently pursuing a degree in Dental Hygene at Oregon Institute of Technology. I’m very happy to be working with the Cellular Solutions team and appreciate their emphasis on values such as customer service and satisfaction.
Finally, I a...
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| Michelle Kinzie |
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My name is Michelle Kinzie and I have lived in Klamath Falls for most of my life. I am an SOU graduate (Elementary Education major) and love to travel, and particularly hope to travel abroad someday. Working at US Cellular has given me valuable professional experience in the areas of business, customer service and cell-phone technology.
I am truly happy with the personal and professional expe...
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| Emma Swan - Mt. Shasta Location |
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My name is Emma Swan I have lived in Dunsmiur, CA since 1995. I graduated from Dunsmuir High School in 2008, and recently purchased my first home.
I have worked for Cellular Solutions since March of 2008. I love my job, and the people I work with. There are new challenges to overcome each day, and this job gives me the opportunity to continue to learn new things about the cellular industry.
W...
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| Hannah Dellabona - Mt. Shasta Location |
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After graduating recently at Mt. Shasta High School, I encountered many changes in my life. A very positive change has been joining the team at Cellular Solutions. I have an interest in technology and where it’s going in our future, and this job allows me to keep up with current trends in the Cellular industry.
One of my favorite things about this position is the time I spend with customers. I...
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| National Plans |
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National Plans are ideal if you travel around the country and need to make calls freely in all 50 states. These plans offer complete freedom from roaming charges and with U.S. Cellular®, all Incoming Calls, Texts and Pix are free. See coverage map for service details.
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| Family Plans |
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Family Plans are perfect for sharing minutes with your family to stay connected. Keep separate phone numbers while sharing one easy bill. And with U.S. Cellular®, all Incoming Calls, Texts and Pix are free.
Wide Area Family Plans are perfect if you make calls primarily from areas close to your hometown and nearby cities while National Family Plans are ideal if you travel around the country and...
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| Pre Paid Plans |
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Prepaid Plans allow you to pay for the amount of minutes you choose, and use them however you want - and there's no contract or credit check. To receive your monthly minutes, you simply prepay your monthly fee. If you run out of minutes at any time during the month, extra Anytime Minutes can be purchased at your plan's additional minute rate. Learn about Prepaid refill options
Monthly plans in...
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| Wide Area Plans |
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Wide Area Plans are perfect if you make calls primarily from areas close to your hometown and nearby cities. If your calls occur within these coverage areas you can use your minutes anytime, anywhere. And with U.S. Cellular®, all Incoming Calls, Texts and Pix are free.
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| LG UX300 |
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The LG UX300 features a VGA camera, one-touch speakerphone, voice commands, text and picture messaging and is Bluetooth ® capable.
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| Samsung Delve |
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The Samsung DelveTM has a full touch screen featuring a web browser, Onscreen QWERTY keypad, 2.0 megapixel Camera, & is Bluetooth capable.
*Requires Premium Mobile Internet Plan
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| LG Tritan |
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The LG TritanTM features a full HTML browser, touch screen, a 3.0 megapixel Camera with Camcorder, music player, and is Stereo Bluetooth®capable.
*Requires Premium Mobile Internet Plan
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| HTC Touch |
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The HTC Touch™ with Windows Mobile® 6 is the next generation smartphone. With all the exciting features of a smartphone device and the familiar applications you are used to from Microsoft® get ready to enjoy your wireless experience.
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| HTC Touch Pro |
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Power meets beauty, work meets play. Windows Mobile® 6.1 Professional smartphone with TouchFlo 3D interface. Slide-out FULL QWERTY keyboard. An all in-one smartphone with business and personal e-mail, calendar, contacts, Wi-Fi, Bluetooth and more.
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| Blackberry Curve 8330 Smartphone |
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With the 8330® smartphone you get a phone, 2.0 MP camera with flash, e-mail, organizer, and web browsing with instant messaging.
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| Accessories |
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Cellular Solutions offers a complete line of cell phone accessories to meet your needs and lifestyles. Our inventory is always up to date, so stop on by and see what we have to offer.
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| How to Choose the Right Phone |
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How to Chose the Right Phone.
Step 1 - Email
A great feature that is becoming available in more and more phones. Some phones are better at email than others. Some Blackberrys for example can view pictures sent in a email. Most phones email software just reads text. So if you need to view pictures with email you’ve already narrowed your search considerably.
Step 2 - Internet
The internet for c...
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US Cellular / Cellular Solutions, LLC
Customer Service
At Cellular Solutions we believe in taking care of each and every one of our customers as if they were family. We’re not in the business of connecting calls but connecting people.
We believe the most important thing about your phone is the person on the other end, and we’ll work harder than anyone to keep you connected to them. Our promise to you is to provide customer service that exceeds your expectations all the while making your overall experience a positive encounter that will enable you to share your experience with your friends and family.
Community Involvement...We believe in making a difference.
Which is why we participate actively in our community. From the Chamber of Commerce to the Kruise of Klamath, we are involved in the same things you are.
References
"I can't say enough about Barb and Cellular Solutions. She has helped me with our business account for many years. I was thrilled when I read in the paper that she was opening her own store. I rushed right down and transferred all of my business phones the very next day! She is very helpful with any billing or technical questions that we may have. I love the fact that she or one of her associates will come to my office to help us!"
-Basin Tire Service - Klamath Falls, OR
"When Integral Youth Services (IYS) was looking for competitive bids on company cell phones, one of the companies who gave us a bid was Cellular Solutions. Not only did they beat out the competition by a goodly margin, once we signed the contract we received exceptional customer service."
"When ever there is a question or problem I can call or visit either store and get the help I need immediately. No calling cross country or internationally, help is here in town."
-Integral Youth Services - Klamath Falls, OR
"As an employee of a company that uses Cellular Solutions, I was able to see firsthand how they treated their customers. So when I was looking for a cell phone I went to them first. I did check out other cell phone plans but came back to Cellular Solutions for both the price, but especially for the fantastic customer service. Customer service with someone I can talk to face to face is much better than trying to converse with someone I can barely understand."
-Larry Zeilstra - Klamath Falls, OR
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